job at vodacom (Manager: Enterprise CVM and Reporting)

Role purpose:

To assist VBU with both Extracting and Reporting enterprise business performance and Customer Value Propositions but not limited to Revenues and its key driver KPIs including Connections’ performance reports, Subscriptions, and Recharges, Product Performance, Device trends and Performances, Direct and Indirect Partners’ performance trends and monitoring Customers’ segment performance according to the specific defined -roles.

Key accountabilities:

·         Responsible with extracting detailed, and accurate consolidated and analyzed:

·          Sales performance data, set in periodic performance reporting pack(s) be it daily, weekly, monthly, Quarterly, etc. for business decisions.

·         Product and Solutions performance data.

·         Responsible with developing Adhoc and maintaining periodic standard reports that address recurring requests.

·         Responsible with developing reports that help create marketing plans and initiatives which will:

·         Drive customer value

·         Incremental revenue

·         Identify new segments to be targeted  

·         Drive Customer Loyalty and Retention

·         Responsible with providing to the VBU Leadership, analyzed data to help gain visibility of the:

·         Impact of initiatives including new products, promotions, campaigns or new operational strategies

·         Commission model changes and the way forward for VTPlc and its impact on competitors.

·         Maintain security, access, and quality of VTPlc information infrastructure and records entrusted.

Core competencies, knowledge, and experience:

·         Strong Database querying, Analytical and Statistical analysis skills.

·         Strong A spread sheet and Presentation skills.

·         Must possess good organizational skills with strong attention to details

·         Excellent communication skills.

·         Ability to work effectively in cross-functional setup.

·         At least 5 years of previous experience handling CVM and reporting.

Technical / professional qualifications:

·         A degree in Computer Science /MIS /Economics / Business and Marketing

·         Strong IT Database querying skills is a must

·         Certification in Project Management will be a plus.

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